Cannon Security Customer Service Form

Cannon Security is committed to a continued high level of customer service. As a valued customer we invite you to comment.

We would like to take this opportunity to respond to any complaints or questions you might have. Alternatively if you prefer to remain anonymous we would also like to hear from you.

Please complete the questionnaire by using the simple tick boxes. Please fill free to add any further comments if neccessary.

Your details (optional)

Name Reference No.

Please comment on the following using the text boxes and also rate from 1 - 5 by clicking the appropriate buttons.

(1)Unacceptable (2)Poor (3)OK (4)Good (5)Excellant

•The Engineers punctuality:

1 2 3 4 5

(please comment)

•The Engineers attitude:

1 2 3 4 5

(please comment)

•The Engineers response to any queries or complaints:

1 2 3 4 5

(please comment)

•The Engineers cleanliness:

1 2 3 4 5

(please comment)

•The Office staffs telephone response:

1 2 3 4 5

(please comment)

•The Office staffs telephone manner:

1 2 3 4 5

(please comment)

•The Office staffs response to queries:

1 2 3 4 5

(please comment)

•The Office staffs response to complaints:

1 2 3 4 5

(please comment)

•Do you have any further thoughts on how we might improve on customer service?

Thank you for taking the time to complete this questionnaire.

Yours Sincerely
Tom Dobson
Service Manager